UNAIDS supported the “import” of i-Monitor, this is a mobile application used to provide real-time feedback and support from and for the HIV community. Through the reports generated from the application, the community is able to have an overview of existing and recent issues logged in by its users.
The application allows the PLHIV community to send in feedback for their service providers. This is also a medium to inquire and to some extent, complain about service providers and their services. A pdf file of the menu of issues can be seen below.
An intensive training was conducted a few months back to train the admin support team on the different common issues that i-monitor may encounter from time to time. Also, they were trained on the technical components of the application. For more information, please email firstname.lastname@example.org
WHO OWNS I-MONITOR?
The community does. Time and time again, the community was repeatedly told that the application is theirs and theirs alone. It’s their issue to report, it’s theirs to escalate and theirs to resolve.
It would be interesting to explore and play with i-monitor to see the different features like calendars, alerts, reporting of issues, maps (NEARBY like Grindr, only it detects nearby service providers) and a lot more!